SPA ETIQUETTE
- To ensure a quality spa experience, please reserve your treatment in advance.
- Please do not consume any alcohol before your treatment. If you do consume alcohol, please have a rest for at least 30 minutes before using Spa facilities.
- If you have any medical condition or special requirement, be sure to mention it when you book an appointment.
- Ideally arrive 15-30 minutes before your treatment.
- Every appointment will be on hold for a maximum of 15 minutes.
- If you cannot make it on time for your spa appointment, please notify the Spa at least 30 minutes in advance. For group bookings, a 4-hour advance notice is required for cancellations. Otherwise 50% of the spa treatments will be charged accordingly.
- Please keep your voice low and help to preserve the Spa’s serene ambience for all the guests.
- Switch off or turn phones to the silent mode before entering the Spa.
- Please wear your swimming cap before entering the pools.
- Avoid eating in the treatment rooms. You may enjoy snacks and beverages at the Spa's Cafe or take a rest at the Spa Lounge after the treatment.